Privacy Policy
Last updated: 11 October 2026
1. Who we are
Back Our Troops is an independent campaign supporting Britain's Armed Forces, serving personnel and veterans.
We are committed to protecting your privacy and handling your personal information responsibly, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable legislation.
This privacy policy explains what personal information we collect, how we use it, who we share it with and your rights.
For privacy-related enquiries, please contact:
Email: data@backourtroops.co.uk
2. Information we collect
When you use our website or Email Your MP tool, we may collect the following information:
Personal details: Your name, email address, postcode and postal address, where provided.
Parliamentary correspondence: A copy of the email you send to your MP using our tool.
Consent records: Confirmation that you have accepted the consent statement associated with the Email Your MP tool.
Campaign communications: Your preferences regarding receiving campaign updates, where applicable.
Technical information: Your IP address, browser type, device information and website usage data, where collected.
We only collect information that is necessary for the purposes described in this policy.
3. Using our Email Your MP tool
Our website includes an Email Your MP tool that allows you to identify and contact your Member of Parliament.
When you use this tool:
Your postcode is used to identify your parliamentary constituency and MP.
You provide the information necessary to identify yourself as a constituent.
You can review and personalise the email before sending it.
Your email is transmitted to your MP or their parliamentary office.
We retain your email address and a copy of the message you send to your MP.
We use this information to administer the campaign, maintain records of parliamentary correspondence, monitor campaign activity and understand the issues being raised with MPs.
Before submitting your message, you must accept the consent statement explaining that your details may be stored and used by the campaign.
Your MP or their parliamentary office will be responsible for handling the information they receive in accordance with their own data protection obligations.
Using the Email Your MP tool does not automatically subscribe you to future campaign emails.
4. How we use your information
We may use the information we collect to:
Enable you to contact your MP through our website.
Maintain records of messages sent through our Email Your MP tool.
Monitor and evaluate campaign activity.
Understand the issues being raised with MPs.
Respond to enquiries and requests.
Operate, maintain and improve our website and services.
Protect our website against misuse, fraud and security threats.
Send campaign updates where you have specifically agreed to receive them.
Comply with applicable legal and regulatory requirements.
We will not sell your personal information to third parties.
We will not publish your name, email address or the contents of your correspondence without an appropriate lawful basis.
5. Our legal basis for processing your information
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the purpose, we may rely on:
Consent
Where you have given clear permission for a particular use of your information, such as receiving campaign communications or accepting optional tracking technologies.
Legitimate interests
Where processing is reasonably necessary to operate our website, administer the campaign, maintain records, prevent misuse and evaluate campaign activity, provided those interests are not overridden by your rights and freedoms.
Legal obligations
Where we are required to process or retain information to comply with applicable legislation.
Information revealing political opinions is classified as special category data under UK GDPR and receives additional protection.
Where our processing involves such information, we will ensure that an appropriate additional legal condition applies.
6. Campaign communications
If you specifically agree to receive updates from Back Our Troops, we may contact you by email about:
Campaign developments affecting Britain's Armed Forces and veterans.
Relevant legislation and parliamentary decisions.
Opportunities to participate in future campaigns.
Other activities undertaken by Back Our Troops.
You can unsubscribe from these communications at any time using the unsubscribe link in our emails or by contacting data@backourtroops.co.uk.
You do not need to subscribe to campaign updates to use our Email Your MP tool.
We will not treat your use of the tool, or your acceptance of its data-processing consent statement, as automatic permission to send you marketing emails.
7. Sharing your information
We may share personal information with third parties where necessary to operate our website and provide our services.
These may include:
Members of Parliament
When you use our Email Your MP tool, the information necessary to deliver your message is shared with your MP or their parliamentary office.
Parliamentary lookup services
We use services that help identify parliamentary constituencies and MPs from postcodes.
Website and technology providers
We use third-party services for website hosting, database management, email delivery, security and related technical functions.
Email communication providers
Where you have subscribed to campaign updates, we may use a third-party email service to manage and deliver those communications.
Legal and regulatory authorities
We may disclose information where required by law or where necessary to protect our legal rights.
We require service providers acting on our behalf to handle personal information securely and in accordance with applicable data protection requirements.
We do not sell or rent supporters' personal information.
8. Cookies and website analytics
Our website may use cookies and similar technologies to operate effectively, maintain security and understand how visitors use the site.
These may include:
Essential cookies: Necessary for the website and its functions to operate.
Analytics cookies: Used to understand website traffic and improve performance.
Advertising cookies: Used to measure advertising effectiveness, where applicable.
Where required by law, we will obtain your consent before placing non-essential cookies or using similar tracking technologies.
You can manage your cookie preferences through the controls provided on our website, where applicable.
9. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Email Your MP records
We retain supporters' email addresses and copies of messages sent through our Email Your MP tool to administer the campaign, maintain records of parliamentary correspondence and assess campaign activity.
These records will be reviewed periodically and deleted or anonymised when they are no longer required.
Campaign mailing lists
If you subscribe to campaign updates, we will retain your contact details until you unsubscribe or we no longer require them for that purpose.
Where you unsubscribe, we may retain limited information necessary to ensure that your preference is respected.
Technical and security information
Technical records may be retained for limited periods where necessary for website security, troubleshooting and legal compliance.
You may request deletion of your personal information by contacting data@backourtroops.co.uk, subject to any applicable legal obligations or other lawful grounds for retention.
10. Keeping your information secure
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures include, where appropriate:
Secure website connections.
Access controls restricting who can view personal information.
Secure storage of campaign records.
Appropriate safeguards when using third-party technology providers.
Monitoring and measures designed to prevent unauthorised access or misuse.
Although we take reasonable precautions, no system connected to the internet can guarantee absolute security.
11. International data transfers
Some of our technology providers may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we will ensure that appropriate safeguards are in place in accordance with UK data protection law.
These may include transfers to countries recognised as providing adequate protection or the use of approved contractual safeguards.
12. Your data protection rights
Under UK data protection law, you have a number of rights regarding your personal information.
Depending on the circumstances, these include the right to:
Access: Request a copy of the personal information we hold about you.
Rectification: Ask us to correct inaccurate or incomplete information.
Erasure: Request deletion of your personal information.
Restriction: Ask us to limit how we process your information.
Objection: Object to certain types of processing.
Withdrawal of consent: Withdraw consent where processing relies on it.
Data portability: Request a copy of certain information in a commonly used electronic format.
These rights are subject to applicable legal conditions and exemptions.
To exercise any of your rights, please contact:
We will respond within the timescales required by UK data protection law.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Website: https://ico.org.uk
13. Links to other websites
Our website may contain links to external websites, including parliamentary resources, government websites and social media platforms.
We are not responsible for the privacy practices of these external websites.
We recommend reviewing their privacy policies before providing personal information.
14. Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our campaign activities, website functionality, technology or legal obligations.
The latest version will be published on this page with an updated revision date.
15. Contact us
If you have questions about this privacy policy, how your information is used or wish to exercise your data protection rights, please contact:
Back Our Troops
Email: data@backourtroops.co.uk